Get in touch.
Contact us for any further questions, possible problems, business partnerships or just to tell us how much you love your Vornado!
With a team of 12 dedicated professionals based in Andover, KS, our consumer service department is fully equipped to support you with any issues pertaining to our products, ensuring your needs are met with care and efficiency.
Multilingual Service Available
Our consumer service advocates can access interpretive services to communicate with you in your preferred language. When calling our advocates, please let us know your preferred language in English and stay on the line while our agents connect with an interpreter.
Need warranty help?
To start a warranty claim, please click the link below.
MULTILINGUAL SERVICE AVAILABLE
[email protected]
To better assist you, please provide model/type, full serial number (e.g. AUG18-123456), name, complete address and phone number in your email.
January 1: New Year’s Day
February 19: President’s Day
March 29: Good Friday
May 27: Memorial Day
July 4–5: Independence Day
September 2: Labor Day
November 28–29: Thanksgiving
December 24–25: Christmas
415 East 13th Street
Andover, KS 67002
Get Directions
Monday–Friday
9:00 am – 3:00 pm CST
Flat Rate Shipping
Only $5 for $78.99 & under. Free for $79 & above — U.S. only, not in Alaska and Hawaii.
30-days Money Back
Sometimes you change your mind, that’s okay! Learn more.
10, 5 or 3 Year Warranty
Up to 10 years of satisfaction guaranteed. Learn more.
Answers to your questions.
Take a look at our FAQ section. Most of your questions can be answered there. If not, get a hold of our Consumer Service team and they’ll get you taken care of.
Come join us.
Interested in a career at Vornado? See if there’s something for you!