Browse the tabs below to view answers to commonly asked questions about Vornadobaby products. We are continuously updating this section in an effort to ensure our customers' experience with our company and our products is the absolute best.
For FAQs specific to Vornado products, please click the button below.
Position your Vornadobaby air circulator so the vortex beam of air is directed across the room, unobstructed.
Breesi features a child-resistant press-and-lock switch, keeping the fan in parents’ desired setting. To operate, press down and slide the control switch to power on and adjust the fan speeds.
Breesi LS features a child-resistant control lock feature, keeping the fan in parents’ desired setting. To engage this feature press and hold the Control Lock button for 3 seconds. The Control Lock icon will blink 3 times rapidly to show it is locked. Once engaged, the Control Lock icon will blink 3 times if any button is pressed when the feature is active. To turn off this feature press and hold the Control Lock button for 3 seconds.
Yes, your Vornadobaby air circulator’s grille is removable. First power off and unplug the unit. Then, using a Phillips head screwdriver, remove the screw located at the 6 o’clock position on front of the grille. Then, twist counterclockwise to unlock and pull out.
No, the motor is permanently lubricated and requires no oiling.
Your Vornadobaby air circulator has no serviceable parts. Do not disassemble it as this will void your 5-year warranty. If service is required, please contact us.
For your peace of mind, your Vornadobaby heater comes equipped with several safety features. These include a tip-over switch that turns the unit off if tipped over and overheat protection, which automatically shuts the unit off if excess heat is detected. Your Vornadobaby heater also features a case that stays cool to the touch, even on the highest heat setting.
Position your Vornadobaby heater so the vortex beam of air is directed across the room, unobstructed.
Tempa features a child-resistant power lock switch, so Tempa is only “on” when you want him to be. To power Tempa on, pivot the Lock Arm, then press the power switch. The red light will illuminate when Tempa is turned on. To disengage this feature, press the power switch off and the Lock Arm will automatically protect the power switch.
Sensa features a child-resistant control lock feature, keeping the heater in parents’ desired setting. To engage this feature press and hold the Control Lock button for 3 seconds. The Control Lock icon will blink 3 times rapidly to show it is locked. Once engaged, the Control Lock icon will blink 3 times if any button is pressed when the feature is active. To turn off this feature press and hold the Control Lock button for 3 seconds.
Because Vornadobaby heaters not only heat the air but also circulate it, Your Vornadobaby heater is more “comfort-efficient” than other comparably sized space heaters. While it’s very difficult to specify a particular room size, we can tell you that it will effectively warm just about any room in an average home.
At its High setting, Tempa uses a maximum 900 watts of electricity, drawing 7.5 amps. On its Low setting, Tempa uses a maximum of 450 watts of electricity, drawing 3.75 amps. Assuming an average cost of .10/kilowatt hour of electricity, on High, Tempa will cost around $.09/hour of operation.
At its High setting, Sensa uses a maximum 1,200 watts of electricity, drawing 10 amps. On its Low setting, Sensa uses a maximum of 600 watts of electricity, drawing 5 amps. Assuming an average cost of .10/kilowatt hour of electricity, on High, Sensa will cost around $.12/hour of operation.
No, your Vornadobaby heater’s grille is not removable. If you would like to clean the grille, first power the heater off and unplug. Then use the brush attachment on your household vacuum cleaner to vacuum any accumulated dust on the unit or wide down the entire surface with a soft cloth. Do not use gasoline, thinners, solvents or other chemical for cleaning.
No, the motor is permanently lubricated and requires no oiling.
Your Vornadobaby heater has no serviceable parts. Do not disassemble your Vornadobaby heater, this will void your 5-year warranty. If service is required, please contact us.
Position your Vornadobaby humidifier so the vortex beam of air does not blow directly on any objects.
Huey can effectively humidify nurseries up to 180 square feet, which is roughly a 13’x14’ room.
If you have adequate amount of water in the tank, mostly like your unit is working fine. Since Huey uses the evaporative method to humidify air, you will not see moisture coming from the unit like you would other humidifiers.
The best way is to use a hygrometer, an instrument that measures the humidity level in a given area. A simple hygrometer can be purchased at most hardware stores for around $3 to $4. Another, albeit less accurate, way of judging the humidity level is to check to see if your windows are fogging with condensation. If so, humidity levels may be excessively high.
Yes, Huey is designed to run continuously. In fact, continuous operation is not only healthier for your baby’s environment, it is better for the humidifier. Allowing the unit to continue running after the water supply runs out allows the wicks to dry out, reducing the chance for mold or mildew grow. Keep in mind, continuous operation requires that the bottles be filled every 12 – 16 hours.
Huey features a child-resistant control lock feature, keeping the humidifier in parents’ desired setting. To engage this feature press and hold the Control Lock button for 3 seconds. The Control Lock icon will blink 3 times rapidly to show it is locked. Once engaged, the Control Lock icon will blink 3 times if any button is pressed when the feature is active. To turn off this feature press and hold the Control Lock button for 3 seconds.
It is recommended that you replace your wick filter after approximately 1,000 hours, depending on use. The word Wick will illuminate when it is time to replace the wick. Replace the wick filter using only a genuine Vornadobaby brand filter.
Yes, it’s normal. As the filter wicks evaporate water, minerals and other impurities are left behind. Unfortunately, that mineral build-up also makes your wicks less efficient at evaporating water. If your filters still appear to be absorbing at least halfway up from the bottom, you can clean them. If they are no longer absorbing and there is no humidification action from your humidifier, it’s time to replace the wicks. Replacement wicks can be ordered from our website.
Yes, you can clean the wick in an effort to extend their useful life or in an attempt to remove an odor. However, remember that the wick is a repository of impurities, many of which you will never fully remove. Having a disposable wick is a convenience because you can simply throw it away once it becomes encrusted. Think of it this way…would you rather throw away a disposable diaper or clean a cloth one? Additionally, cleaning the wick more than once or twice may end up destroying it as the cellulose will eventually break down. To clean the filter wicks place them in a pan or sink with just enough cool water to cover them. Mix in 2 teaspoons of white vinegar and allow the wick to soak, gently pressing the wick with your fingertips occasionally to help force the material out of the wick. After 20 to 30 minutes, remove the wick and rinse it under cool tap water — DO NOT WRING OR TWIST. Finally, replace the wick in the humidifier.
Because Huey is made up of several removable parts, you should always lift Huey from the bottom.
Yes, Huey’s grille is removable. First power off and unplug Huey. Then, using a Phillips head screwdriver, remove the screw located at the 3 o’clock position inside the grille. Then, twist counterclockwise to unlock and lift upward.
No, the motor is permanently lubricated and requires no oiling.
Your Vornadobaby humidifier has no serviceable parts. Do not disassemble your Vornadobaby humidifier, this will void your 5-year warranty. If service is required, please contact us.
Purio can effectively purify nurseries up to 125 square feet, which is roughly a 10’x12’ room.
HEPA stands for “High Efficiency Particulate Arrestor.” True HEPA refers to a high-efficiency class of HEPA filter media rated 99.97% efficient at 0.3 microns.
It means that 99.97% of the particles (as small as 0.3 microns) that enter your Vornadobaby’s air purifier True HEPA filter will be caught and removed from the air. Particles that are smaller than 0.3 microns often attach to larger particles making them easy to capture or they attach themselves to the fibers of the HEPA media. To envision the size, line up 100,000 particles 0.3 micron in size end-to-end and it will equal one inch. For comparison, a typical human hair crosscut is about 70 microns.
Position your Vornadobaby air purifier so the air is directed across the room, unobstructed.
Purio features a child-resistant control lock feature, keeping the air purifier in parents’ desired setting. To engage this feature press and hold the Control Lock button for 3 seconds. The Control Lock icon will blink 3 times rapidly to show it is locked. Once engaged, the Control Lock icon will blink 3 times if any button is pressed when the feature is active. To turn off this feature press and hold the Control Lock button for 3 seconds.
It is recommended that you replace your Activated Carbon Filter after 4,000 hours and True HEPA Filter after 9,000 hours of runtime, depending on use. Purio will remind you when a filter replacement is needed. Replace the filters using only genuine Vornadobaby brand filters.
On the Permanent Pre-Filter can be cleaned with a vacuum or rinsed. It is not advised to vacuum or wash the Activated Carbon or True HEPA Filter. Vacuuming the Activated Carbon Filter can remove the carbon from the material and reduce the odor adsorption effectiveness. The True HEPA Filter is delicate (In fact, when changing the HEPA filter, you should avoid touching the pleated filter material. Just hold the filter by the frame.) Vacuuming can break the fibers inside and reduce its effectiveness by creating holes in the filter.
No, Purio’s grille is not removable. If you would like to clean the grille, first power Purio off and unplug. Then use the brush attachment on your household vacuum cleaner to vacuum any accumulated dust on the unit or wide down the entire surface with a soft cloth. Do not use gasoline, thinners, solvents or other chemical for cleaning.
No, the motor is permanently lubricated and requires no oiling.
Your Vornadobaby air purifier has no serviceable parts. Do not disassemble your Vornadobaby air purifier, this will void your 5-year warranty. If service is required, please contact us.
To ensure safe use of your product, please refer to the *Important Safety Instructions* provided with your purchase. You can also find these instructions linked on the product page of our website.
Detailed safety guidelines are included in the *Important Safety Instructions* and user guide that accompany your product. For easy access, these instructions are also available linked on the product page.
Yes, it is important to follow the precautions listed in the *Important Safety Instructions* included with your product. A copy of these instructions is also accessible via the link on the product page.
The safety instructions are provided with your product in the packaging. Additionally, you can view or download the *Important Safety Instructions* directly from the product page on our website.
No worries! You can always find the *Important Safety Instructions* linked on the product page for easy reference.
For your safety and the optimal performance of your product, it is crucial to read and follow the *Important Safety Instructions* provided. These can also be found linked on the product page if needed.
